Managed washroom cleaning and hygiene
Washroom & Hygiene Services in London
We keep washrooms clean, stocked and compliant across offices and commercial premises in London, combining scheduled cleaning with consumables supply and hygiene servicing under one contract. Our directly employed teams maintain the fixtures, touch points and supplies your staff and visitors rely on every day.
✓ Fully insured✓ Directly employed staff✓ COSHH compliant
What our washroom & hygiene services cover
Every programme is built around your washrooms, your footfall and the hygiene standard your building needs to maintain.
- ✧Washroom Cleaning & Sanitising. Scheduled cleaning and sanitising of toilets, urinals, basins and surfaces, with attention to touch points and the finish that keeps washrooms presentable throughout the day.
- ✧Consumables Supply & Restocking. Supply and restocking of soap, paper towels, toilet rolls and other consumables, so washrooms stay fully stocked between visits and supplies do not run out.
- ✧Sanitary & Nappy Waste Disposal. Provision and servicing of sanitary bins and nappy waste units on a regular schedule, with hygienic disposal handled for you in line with the relevant requirements.
- ✧Air Care & Odour Control. Installation and servicing of air fresheners and odour-control units, helping washrooms stay fresh and pleasant in busy or high-traffic premises.
- ✧Hand Hygiene Units. Supply and maintenance of soap and hand-sanitiser dispensers at washrooms and key points, supporting good hand hygiene for staff and visitors across your premises.
- ✧Descaling & Deep Cleaning. Periodic descaling and deep cleaning of washroom fixtures and floors, tackling build-up that routine cleaning cannot reach and restoring hygiene and appearance.
Every clean is scheduled, tracked and quality-checked through our CleanManager platform, with photographic evidence and completion reporting available on request.
DBS-checked operatives. COSHH compliant. Method statements and RAMS provided where required.
How We Work
Every building is different, so we plan each washroom and hygiene programme around your facilities, your footfall and how your site operates, then deliver it with the supervision and reporting that keep standards consistent.
01. Site Survey & Specification
We visit your premises to review the washrooms, footfall and the hygiene standard you need to maintain. From there we agree a clear specification covering cleaning, consumables and servicing, with a schedule and price.
02. Mobilisation & Onboarding
We assign a directly employed, vetted team, install any hygiene units required and put the consumables and access arrangements in place. Site-specific COSHH and RAMS documentation is prepared before the programme goes live.
03. Ongoing Delivery & Supervision
Cleaning, restocking and unit servicing are delivered on a reliable schedule and overseen by a supervisor who carries out regular checks. Tasks and stock levels are logged so washrooms stay clean, stocked and compliant.
04. Account Management & Reporting
You have a single named account manager as your point of contact. We review performance with you, provide servicing and completion records on request, and adjust frequencies and supplies as demand changes.
Who is it for?
We work with premises that need washrooms kept clean, stocked and compliant, with most of our work supporting facilities teams, managing agents and building managers across London.
- ✧Offices needing washrooms kept clean and fully stocked
- ✧Managed and multi-tenant buildings with shared washroom facilities
- ✧High-footfall premises where washrooms are under heavy daily use
- ✧Facilities teams wanting cleaning, consumables and servicing in one contract
- ✧Buildings requiring sanitary and washroom waste handled compliantly
As a Living Wage Employer focused on local employment, working with Optimum supports the social value and ESG commitments increasingly expected across commercial and public-sector contracts.
Frequently Asked Questions
Ready to get started?
Get in touch for a free, no-obligation quote. We respond quickly and can arrange a site visit for larger or more complex projects.